Internal investigations that seek to expose misconduct within an organisation are time-consuming, onerous and costly to manage.  In the age of digital transformation, processing information through document review is often the most intensive part of an investigation in terms of cost, time and resources.   By working with our specialist document review teams, significant efficiencies and cost-savings can be gained.

Global BPO’s document review service is overseen and managed by UK qualified solicitors and enables clients to scale up resources whilst significantly reducing costs and time spent on non-core processes.

Global BPO empowers its clients to streamline their document review process by using expert teams of paralegals, legal executives and qualified lawyers, who work on our client’s preferred digital platform from Global BPO’s managed and ISO/IEC 27001 certified offices in Cape Town, South Africa.

Sourced and managed by Global BPO on our clients’ behalf, our teams deliver scalable and flexible document review support. With extensive experience in all aspects of the process, Global BPO works closely with its clients to ensure that the right team is in place as and when required and that critical deadlines are met.

Global BPO is software-independent and works with all proprietary and non-proprietary platforms such as Everlaw, Relativity, Symantec ediscovery, Exterro fusion ediscovery, Ringtail/Nuix, Recommind, Axcelerate, Kroll Ontrack, HP Autonomy, Logikcull, Discovery Attender and multiple others.

Partnering with leading-edge technology providers enables us to offer a bespoke service including:

  • Cross-industry support for small and large investigations of varying complexity
  • Complex global data extractions across a range of digital devices
  • Data searches, processing and management, supported by specialist project managers
  • Online document reviews carried out by expert teams.

If required, Global BPO can also make recommendations for best-fit software solutions.

Benefits to our clients include flexibility, scalability, consistency of service, enhanced productivity and significant cost savings.   Daily updates ensure that clients’ requirements are met at each stage of the review and handover occurs well within the agreed timeframe.

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