DSARs are personal data requests from any individual (known as a data subject). In most cases, a fee may not be charged to the data subject for providing the data and the deadline for compliance is usually one month from receipt of request. The maximum fine under the GDPR is up to 4% of annual global turnover or €20 million, whichever is greater, for organisations that infringe its requirements.

Since the GDPR rules were introduced in May 2018, there has been a significant increase in the number of DSARs received by UK businesses. The document review process is time-consuming, costly and onerous and as a consequence, law firms and in-house legal teams are increasingly partnering with legal service providers such as Global BPO to deliver a cost-effective and efficient solution.

Global BPO’s DSAR review and redaction service is managed by UK qualified solicitors and enables clients to scale up resources whilst significantly reducing costs and time spent on non-core processes.

Global BPO empowers its clients to streamline their DSAR document review process by using expert teams of paralegals, legal executives and qualified lawyers, who work on our client’s preferred digital platform from Global BPO’s managed and ISO/IEC 27001 certified offices in Cape Town, South Africa.

Sourced and managed by Global BPO on our clients’ behalf, our teams deliver scalable and flexible DSAR Document Review support. With extensive experience in all aspects of the process, Global BPO works closely with its clients to ensure that the right team is in place as and when required and that critical deadlines are met.

Global BPO is software-independent and works with all proprietary and non-proprietary platforms such as Everlaw, Relativity, Symantec ediscovery, Exterro fusion ediscovery, Ringtail/Nuix, Recommind, Axcelerate, Kroll Ontrack, HP Autonomy, Logikcull, Discovery Attender and multiple others.

Partnering with leading-edge technology providers enables us to offer a bespoke service including:

  • Cross-industry support for small and large DSARs of varying complexity
  • Complex global data extractions across a range of digital devices
  • Data searches, processing and management, supported by specialist project managers
  • Online document reviews carried out by expert case teams

If required, Global BPO can also make recommendations for best-fit software solutions.

Benefits to our clients include flexibility, scalability, consistency of service, enhanced productivity and significant cost savings. Daily updates ensure that the client’s requirements are met at each stage of the project and handover occurs within the agreed deadline.

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