Global BPO enables law firms and businesses to find new ways to scale up resources whilst reducing time spent on process-orientated workload.

Firms delegate a significant part of their conveyancing process to teams of paralegals, legal executives and qualified lawyers based in Cape Town, South Africa. With extensive experience in all aspects of the conveyancing process, we work closely with clients to map best-practice processes including:

  • Receipt of instructions
  • Generation of standard initial letters: confirmation of buyer / seller instruction, client care letter outlining costs and disbursements
  • Preparation of Contract for sale of property
  • Acquisition of Title Deeds from Building Society or Bank
  • Local Authority Searches
  • Preparation of Sales Pack
  • Provision of Contract to relevant parties
  • Management of queries regarding Title Deeds, property and other related matters
  • Management of Purchaser’s Questionnaire and enquiries
  • Management of copies of receipts relating to ground rent and service charges
  • Signature of Contract including agreed deposit
  • Exchange of Contract including monies required to complete

The South African team is provided with secure access to the client’s system enabling the team to function as a ‘satellite office’ of the law firm. Team members receive Instructions and workflow is managed directly via the client’s system. The client controls the process and determines whether an end-to-end or partial conveyancing service is provided.

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