A Christmas message from Global BPO
We were delighted to welcome our Managing Director, Jan Scholtz ,to London this month, on one of his regular visits from South Africa to check-in with clients and staff in the UK. We all love to see our clients face-to-face throughout the year and since living through the restrictions of the pandemic, we particularly appreciate […]
As compliance requirements get tougher for law firms, here’s how Global BPO can help ease the pain
The Solicitors Regulation Authority (SRA) has recently used some of its new powers to issue fines to three law firms for failure to comply with transparency rules; automatic fixed penalty fines were introduced at the end of last year to reduce the time and cost of prosecuting low-level compliance breaches. Not only did the firms […]
What’s your growth agenda? Global BPO can support your business as it expands
There have certainly been some challenging times in recent years but the legal sector continues to see healthy growth and many of our law firm clients are building their businesses year on year. In fact, we know that many law firms would like to expand even more but are currently hampered by recruitment difficulties and […]
Why risk and compliance issues matter more than ever for law firms
Businesses are dealing with risks all around them, all of the time. As the world gets more complicated, so do the risks we encounter – from reputational risks threatening a company’s standing to complex technology risks such as the hacking of data held online. Mitigation is possible We are in what currently feels like uncertain […]
Law firms fear high people-costs and overheads in the coming year: here’s how they can protect their margins
The latest legal sector report from NatWest published at the beginning of September looked at the financial health and general outlook of small to medium sized law firms across England, Wales and Scotland. The results make fascinating reading, here’s why: Reasons to be cheerful? First, it wasn’t all doom and gloom! 9 out of 10 […]
The importance of getting eDiscovery right when there is so much at stake
The Horizon scandal No one who has read the stories of the former sub-postmasters who were falsely imprisoned as a result of the Horizon system faults can fail to feel immense sympathy for those involved. It’s been described as “the most widespread miscarriage of justice in UK history”. The Horizon scandal resulted in more than […]
How Global BPO could help you reduce costs and keep more of your hard-won revenue
Profit is a simple concept to understand –the amount of revenue received by a business in excess of its total costs/expenses. For law firms, an important measure of their profitability is the profit per equity partner, otherwise known as PEP. Magic Circle results The UK’s largest law firms have been announcing their financial results for […]
The law firm profit puzzle: why outsourcing document review work could be your solution
Last month saw many of the UK’s largest law firms reporting their financial results for 2022/23. Whilst the Magic Circle firms, Freshfields, Linklaters, Allen & Overy and Clifford Chance all reported increased revenue, this masked a trend which saw profits remain flat (or slightly down). Profit per equity partner (PEP) was down by 5% at […]
Law firms – as temperatures rise, don’t get hot and bothered about your staffing needs!
We know workflow isn’t always predictable. Particularly in the legal sector, it can sometimes feel like it’s impossible to find equilibrium – you’re either working flat out or desperately hoping for some new work to come through the door! Tight deadlines may arise due to factors outside your control such as a court-imposed timetable, or […]
Large-scale litigation: Let us help you avoid bundle bedlam!
In the intensive coverage of Prince Harry’s recent phone hacking litigation in the High Court, there was one small detail which wouldn’t have meant much to the general public but which stood out to the lawyers among us! Prince Harry faced long and detailed questioning from MGN’s lawyer, Andrew Green, who probed him on the […]