The Billing Revolution

As politicians ponder the consequences of rapidly rising prices and how best to manage the global challenges, consumers are advised to fix their energy prices quickly! Law firms are already very familiar with the concept of fixed-fees. For years, they have been forced to respond to clients’ increasing demands for certainty and transparency of pricing […]

What Are Shared Services?

De-Mystifying What We Do At Global BPO This month has seen many workers in the UK returning to the workplace for the first time in a while. At Global BPO we are also seeing an increase in demand for services, and we’re delighted to have recently welcomed several new clients to our document production and […]

AI integration

AI integration into most aspects of life is here to stay but the value of the highly skilled human team will endure for many years to come … Whether we like it or not, “artificial intelligence” or AI is becoming increasingly common in many aspects of our lives.  Whilst some fear AI, others embrace it, […]

Document Production: What Does The Future Look Like?

What is a law firm’s most important product? What do law firms actually do? Yes, they give advice to clients and in doing so, help people to achieve their aims and dreams but, if you had to identify the product that law firms create it would have to be their documents: letters, agreements, court pleadings […]

Avenues – Global BPO’s Tailored DSAR Solution

Global BPO doesn’t just work with law firms and corporations, we’re also proud of the support we provide to charities, freeing up resource and budget to spend on vital front-line services.  We were recently asked to work with Avenues, a specialist provider of complex social care services which supports people with learning disability, autism […]

Internal investigations

Internal investigations into employee misconduct: our document review services can help you get to the bottom of things Sometimes organisations have to turn detective and carry out investigations. Often this will involve some sort of suspected misconduct by an employee or ex-employee. The subject and scale of such investigations will vary, as will their gravity. […]

A day in the life

A chat with our Legal Projects Manager… John Truter has been Global BPO’s Legal Projects Manager for almost three years; we thought it would be a good time to have a chat to him about his work, what’s going on in the marketplace and what the future might hold! Legal Projects Manager sounds like a […]

eDisclosure: 6 Reasons to partner with us

Is it time your law firm uncovered the benefits of partnering with a specialist provider for eDisclosure? In my role as Client Manager for Global BPO I’m constantly talking to prospective clients about the benefits of partnering with a company such as ours to provide bespoke process services. For law firms undertaking litigation work, the […]

Post-Covid flexibility

Much has changed over the last year and things continue to evolve.  Is it time your business had a post-Covid re-think? The last twelve months have been a steep learning curve for everyone – understanding the role of an epidemiologist and the “R value”, getting to grips with the meaning of “viral load” and “herd […]

Partnered eDisclosure: a lawyer’s perspective

At Global BPO we always aim to put ourselves in our client’s shoes to understand how our services can best support their business. With this in mind, we spoke to some lawyers about what they want from partnered eDisclosure and how using our document review teams has made a real difference to their work, when […]