Established by lawyers in 2001, Global BPO delivers bespoke legal and business process services including Document Review, Data Subject Access Requests, Risk and Compliance, Document Checking, Document Production, Document Formatting and Amendments, Legal Precedent/Knowledge Management, Research/Analysis and Secretarial Support from our managed ISO 27001/IEC-certified environment in Cape Town.
Our client base includes law firms ranging from Magic Circle to single practitioners and companies comprising accountancy practices, corporations, SMEs and charities.
Our services are tailored according to individual needs and we deliver significant efficiencies and cost-savings for all our clients across a variety of business sectors.
Client relations are a core priority and we provide dedicated client management from our London and Australian environment to develop and maintain long-term trusted partnerships.
With a proven track record of delivering cost-efficient, flexible and scalable solutions of the highest quality, Global BPO enables its clients to flex up with limited exposure and thereby increase market share in a highly competitive environment.
Establishing and maintaining long-lasting, mutually beneficial relationships underpins our core values. As a trusted partner, we work closely with our clients and continually innovate to develop, trial and deliver bespoke solutions.
We are software-independent and work with each client’s preferred provider. We have strong partnerships with a broad spectrum of software providers enabling us to advise upon and offer fully integrated solutions.
Document Review software enables us to perform online document reviews and the software that we recommend ensures that reviews can be performed faster and more accurately. We have expertise in a wide range of platforms including Relativity, Everlaw, Symantec discovery, Exterro fusion discovery, Ringtail, Recommind Axcelerate, Kroll Ontrack, HP Autonomy, Logikcull, Discovery Attender, and others.
We also have extensive experience with workflow solutions that enable companies to manage and organise tasks, communicate and collaborate.
We recruit personnel in South Africa to integrate seamlessly and securely with our clients, functioning as an extension of their in-house teams and providing services of the highest calibre underpinned by accuracy, clarity and efficiency.
Our relentless focus on client needs, recruitment and training ensures we deliver best in class service at all times.
Our clients are able to delegate onerous, less lucrative work to our specialists who have the appropriate skills to turn work around in the most efficient and cost-effective way. Organisations benefit from significant cost-savings, enhanced efficiencies and an increase in time to focus on core, higher-value business.
We work with clients to understand staffing challenges, financial pressure points, processes and technology in order to design bespoke solutions that best suit their needs.
Something else in mind? We create niche business and legal services from scratch.
Our clients are mainly law firms and in-house legal departments but we also work with corporations and SMEs across all sectors.