At Global BPO, we are proud of our quality of service. You might have noticed that we spend quite a lot of time talking about this on our website! Here you will find detailed descriptions of how we help our legal and business clients with a whole range of challenges. Clients also like to know what they can expect once they have signed up for our solutions? How does the service actually work?
Expert support
Whilst we maintain a small management team in London, most of our workforce is based at our wonderful waterside facility in Cape Town.
We use technology to ensure a seamless connection between our South African teams and our clients worldwide. Our IT Manager works closely with each client to make sure that all relevant confidentiality and information security protocols are in place.
In a nutshell, it is as if our clients have a satellite office in South Africa: communication and working practices are perfectly aligned, with our highly skilled and experienced legal and business personnel providing support to the client’s existing workforce.
Getting together
Whilst much of the training and interaction is done remotely, many of our clients also like to visit in person, particularly in the early stages of onboarding. Whatever clients choose, we always invest a great deal of time to ensure that the relationship is as strong as it can possibly be and that the needs of the business are truly understood.
Just a few of the benefits
Not only do we deliver significant cost savings, usually in the region of between 40% and 60%, but we also deal with administration, onboarding, technical support, and staff management, freeing our clients to focus more on growing their business.
Get in touch
For more information and to find out how we could assist you, contact our Client Manager, Suzie Young, at: suzie@globalbpo.co.uk. We are always happy to chat on a confidential basis and with no obligation.
